Your Privacy Matters

Personal Information

When you create an account or use our service, we may collect:

• Email address
• Name (if provided)
• Company name (if provided)
• Payment information (processed securely via our payment provider)

Usage Data

We automatically collect certain information when you use our service:

• IP address
• Browser type and version
• Pages visited and time spent
• API usage statistics
• Document generation counts

Content Data

To provide our PDF generation service, we process:

• PDF templates you create and upload
• Data you provide for document generation (merge fields)
• Generated PDF documents
• Media files uploaded to your cloud storage

We use the information we collect to:

• Provide, operate, and maintain our PDF generation service
• Process your document generation requests
• Manage your account and provide customer support
• Process payments and send billing information
• Send you service-related communications
• Improve and optimize our service
• Detect and prevent fraud or abuse
• Comply with legal obligations

We implement appropriate technical and organizational security measures to protect your data:

• All data transmitted via SSL/TLS encryption
• Secure cloud infrastructure with encrypted storage
• Regular security audits and updates
• Access controls and authentication measures
• Secure API key management

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your data for as long as your account is active or as needed to provide you services:

• Templates: Stored until you delete them or close your account
• Generated PDFs: Stored according to your plan settings; you can delete them at any time
• Media files: Stored until you delete them from your cloud storage
• Account data: Retained until account deletion request
• Usage logs: Retained for up to 90 days for analytics and troubleshooting

You can request deletion of your account and all associated data by contacting us. We will process deletion requests within 30 days, except where we are required to retain data for legal purposes.